Effective Date: September 28, 2025
Last Updated: April 29, 2026

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Welcome to Hotdog Palate. By accessing or using our website, mobile app, or services, you agree to the following Terms and Conditions. Please read them carefully.

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1. General Use

• Our website, app, and services are intended for personal, non-commercial use unless otherwise approved.

• You agree not to misuse our services, attempt to disrupt operations, or use them for unlawful purposes.

 

2. Menu, Pricing, and Orders

• All prices are listed in U.S. dollars and may change without notice.

• We strive for accuracy in menu descriptions and pricing. In the event of an error, we reserve the right to correct it.

• Orders are subject to acceptance, availability, and preparation times.

• Menu images are for illustrative purposes only. Actual food items may vary in appearance, portion size, or presentation.

• Orders placed through our website are pickup only unless otherwise stated. Customers are responsible for arriving at the correct pickup location and time.

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3. Payments

• Payment is due at the time of order unless otherwise arranged.

• Payment is processed at checkout at the time the order is placed.

• We accept major electronic payment methods as displayed at checkout.

• By providing payment details, you confirm you are authorized to use the chosen method.

• We are a cashless facility. All transactions must be completed electronically.

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4. Refunds and Cancellations

• Refund and cancellation policies are outlined in our [Refund Policy].

• Orders may be canceled within 30 minutes of being placed if preparation has not yet begun.

• We reserve the right to refuse or cancel any order in cases of suspected fraud, error, or violation of policies.

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5. Promotions, Discounts & Bundles

• Promotions, coupons, and bundles are offered at our discretion and may be limited by time, quantity, or customer use.

• Misuse of discounts (duplicate use, unauthorized sharing, etc.) may result in cancellation of the order.

• Promotions cannot be exchanged for cash and may not be combined unless specifically stated.

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6. Service Hours & Availability

• Standard operating hours are Monday–Saturday, 12 PM – 8 PM and 10 PM – 1 AM.

• Hours may change due to special events, holidays, or unexpected circumstances.

• We reserve the right to close, adjust hours, or limit service without prior notice.

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7. Right to Refuse Service

We reserve the right to refuse service to anyone who:

• Engages in abusive, threatening, or disruptive behavior.

• Attempts fraud or violates these Terms.

• Creates an unsafe or hostile environment for staff or other customers.

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8. Intellectual Property

• All content on this site—including logos, images, text, and media—is the property of Hotdog Palate, unless otherwise noted.

• You may not copy, reproduce, or distribute content without written permission.

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9. No Food Waste Policy & H.U.M.A.N. Initiative

• Due to the perishable nature of food products, all completed and properly prepared food orders are generally considered final and are non-refundable and returnable.

 

Hotdog Palate reserves the right to evaluate order-related concerns on a case-by-case basis and determine appropriate resolutions, which may include replacement or other corrective action where applicable.

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• We are committed to reducing food waste. Through our H.U.M.A.N. initiative (Humanity United Means Aiming for No-Hunger), we take steps to responsibly handle surplus food and support hunger relief efforts.

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10. Social Media & Media Usage

By visiting our food truck, events, or related spaces, you may appear in photos or video recordings used for promotional purposes (e.g., social media, marketing, or advertising).

• Participation in these spaces implies consent to incidental inclusion.

• If you prefer not to appear, please let our staff know at the time.

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11. Limitation of Liability

• Hotdog Palate is not responsible for indirect, incidental, or consequential damages arising from the use of our services.

• While we strive for accuracy and reliability, we cannot guarantee uninterrupted access or error-free content.

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12. Third-Party Links

Our website and app may contain links to third-party sites. We are not responsible for their content, policies, or practices.

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13. Governing Law

These Terms and Conditions are governed by the laws of the state of Georgia, without regard to conflict of law principles.

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14. Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be posted with a new effective date. Continued use of our website or services constitutes acceptance of the revised Terms.

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15. Policy Priority

In the event of a conflict, these Terms & Conditions and our Refund Policy govern the transaction.

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16. Contact Us

For questions about these Terms and Conditions, please contact us:

📧 Email: Privacy@TourofDogs.com
📞 Phone: 678-390-0024

📍 Address: On the road to our next destination